We have the time to provide you with good service.
We pride ourselves on offering the best levels of service in the finance industry at a time when many financial institutions are concentrating on moving you through their branch as quickly as they can.
We make decisions locally.
Community CPS is based in Adelaide and Canberra. We are able to make decisions locally - within hours -saving you time and money. The person you speak with in person, over the phone, or who answers your email, will often be the person who progresses your home or personal loan to its conclusion.
Our profits are returned to members.
We're not answerable to financial shareholders, so we don't squeeze profits out of our members to provide large share dividends. Our surplus funds are returned to our members in the form of better services and Community CPS Member Advantages, such as no account keeping fees, lower transaction fees, and Australia-wide ATM access.
Yes, that's right - no monthly account keeping fees.
We think charging account keeping fees is unfair. After all, it's your money in your account, isn't it? It's another benefit of belonging to Community CPS. At some financial institutions, you'll pay up to $10 a month for the 'privilege' of having your money with them! Not at Community CPS.
Your financial relationship with us is important.
We want to improve the financial lifestyle of each and every Community CPS member - so your satisfaction with our products and services is very important. We make the extra effort to understand your needs and build a lasting relationship with you, so that we know how to improve your financial lifestyle and meet your individual goals.