Community CPS Australia is committed to providing a safe banking environment for our members.
Our Fraud Management Committee meets regularly to assess threats and trends and to ensure that our systems are adapted accordingly. Our security measures are regularly updated.
While we do our utmost to ensure your protection, we also need your help to avoid fraud. Here are just a few ways you can help.
- Follow our tips for security
- Carefully check your Statements and balances for any fraudulent activity
- Ensure you have adequate anti-virus software on your computer - and keep it up-to-date!
- Never open emails you are not expecting or cannot safely identify
Follow our tips for security
Community CPS will publish tips and updates on our website regularly to keep you informed. It is important to be aware of the latest scams and alerts so that you are not 'caught out.'
Another excellent way to stay informed is to join the SCAMWATCH email list to receive regular SCAMWATCH email alerts. The SCAMWATCH web site has been created by the Australasian Consumer Fraud Taskforce and is devoted to helping recognise, report and protect yourself from scams. You can join the email list here.
Carefully check your Statements and balances for any fraudulent activity
Unfortunately your card may be copied or skimmed no matter where you are in the world. The best rule of thumb is to never allow your card out of your sight.
By checking your Statement against your purchases every month, you can be sure that a fraudulent copy of your card is not being used by someone pretending to be you.
Ensure you have adequate anti-virus software on your computer - and keep it up-to-date!
It is important that you protect yourself against fraudulent activity when you’re online.
As a minimum, to ensure your protection we suggest you have regularly updated software with anti-spyware, anti-virus, anti-spam and firewall capabilities installed on your computer.
The following are a selection of vendors that offer a comprehensive suite of internet security software that safeguards your online transactions, identity, and irreplaceable files*
Symantec
http://www.symantec.com/en/au/
Zone Alarm
Panda Security
http://www.pandasecurity.com/homeusers/solutions/
Kaspersky Lab
http://www.kaspersky.com/
Apart from those vendors listed, there are other vendors that also provide a comprehensive suite of Internet security software, including some of the popular free anti-virus and anti-spyware applications.
We recommend that you perform your own research to determine the best solution available for your requirements and if necessary, seek professional advice to assist with your selection.
* The sites listed are provided for our members’ convenience only and Community CPS does not endorse any particular vendors products, including any offers and accepts no liabilities for any loss or damage that may arise should you choose to select any of these products or services.
Never open emails you are not expecting or cannot safely identify.
There are many methods used to plant viruses in your computer. One of the most effective is to entice you to open an email, click on a link in an email or open an attachment to an email which may result in Trojan software being loaded onto your computer or you may be directed to a fake website that looks genuine.
You may receive emails with 'friendly' subject headings such as "hi" or "forgot to tell you". Some emails may even mention your name.
Set your spam email preferences as high as possible and never open an email if you cannot identify the sender.
