Community CPS Australia - Resolving Your Concerns

	Contact Community CPS
	Where to find Community CPS
	My Community CPS
	Fun Stuff
	Fraud Watch
	FAQ
	Privacy Policy
	Community CPS Newsletters
	Resolving Your Concerns
	Special Offers
	Car Search
	Account Switching

Resolving Your Concerns

As a member-owned financial institution we value and appreciate your feedback as it helps us to understand your financial needs and to do things better.

If you have a concern, complaint or something you would like to pass on to us, please contact Community CPS in the first instance to enable us to investigate the matter.

There are several ways you can contact us:

• Talk with one of our consultants at a Personal Financial Centre or branch, or call 13 25 85. A Consultant will try to assist you in the first instance. If they are unable to resolve your issue to your
satisfaction, they will forward the complaint on to a Manager or

• You can write to us at: Community CPS Australia C/- The Dispute Resolutions Officer, GPO Box 1430 Adelaide SA 5001

• Send us an email via our Email Us page and select 'Where I can provide feedback about Community CPS' or 'Where I can send a complaint'.